Terms and conditions

 extra costs

  • Tourist tax per night: Adults €4.80, children 6-15 years €1.00
  • Bed linen: €9 per person
  • Pets: €10 per night and pet
  • (Towel sets are available for rent if required for €7.00 per set) 

Final cleaning is already included in your booking.

payment

No deposit is required. For online bookings, your credit card will be charged according to the booking portal's terms and conditions. For direct bookings, you will receive a reminder email in good time to make payment before your arrival.

Tourist tax and pet fees are payable on site. For bookings made through booking.com, bed linen rental, as specified during booking, is payable on site. Final cleaning is always included.

Cancellation policy

The cancellation policy of the respective booking platform applies. Direct bookings can be cancelled free of charge up to 7 days before arrival. For cancellations less than 7 days before check-in, accommodation costs are generally non-refundable. Erroneous bookings can be cancelled free of charge within 24 hours of booking.

Stay

Check in: 3:00 PM - 6:00 PM at the Almdorf service - earlier check-in is not possible without exception for organizational reasons. not possible.

A security deposit of €300 is payable upon check-in by credit card or cash and will be returned upon departure. If a final inspection at check-out is not possible due to time constraints, the deposit will be refunded.

Check out: Handover at the chalet by 10:00

This is a self-catering holiday home. Please check before departure.

  • wash and put away the dishes
  • Dispose of the waste (please separate it for the sake of the environment)
  • Strip the bed linen
  • ""broom clean" handover

The house is fully equipped with an induction hob including oven, microwave, dishwasher, kettle, filter coffee machine, capsule machine (Nespresso), moka pot, kettle grill, hand blender, dishes, pans, pots and much more. 

Consumables such as dish soap, tea towels, spices, toilet paper, soap, charcoal and lighter fluid, etc., must be brought by the guest.

Arrival

The Hohentauern alpine village can be reached via the Trieben motorway exit (A9) directly via a well-maintained main road approximately 10 km long (about a 10-minute drive). Winter tires are required in winter; snow chains are generally not necessary for the journey.

Questions about your stay and check-in:

Kerstin Freund and Jochen Denk
Village Street 1b, A-8785 Hohentauern
Telephone: +43 (0) 664 452 15 54
Email: almdorfservicehohentauern@a1.net